FAQs

You can read our full terms & conditions here.

Do I 'own' the sheep?

For obvious reasons, you can’t technically ‘own’ your sheep under New Zealand law. Otherwise you’d be liable for its upkeep and welfare. And there’d be some messy tax issues!

Instead, MyKiwiSheep lets you ‘adopt’ a real live New Zealand sheep – without any of the messy stuff. As far as the MyKiwiSheep team goes, it is your sheep. But we do the looking after it part for you. As far as the law is concerned, we are responsible!

Do I 'own' the wool?

No. The farmer owns the wool on your sheep. And still owns it once it comes off!

However, we will save the wool for you if you want to make something out of it…

See Your Wool for details. 

What can I make from my wool?

You have nearly infinite options! From baby blankets, to socks, to classic woolly jumpers!

Check out the your wool  page for ideas and inspiration. And contact us if you have any questions.

When do I have to decide what I want to make?

We shear our sheep once a year, and we will send you a notification when the shearing season is coming up. This will give you plenty of time to explore your full range of options, and decide on what you want to do.

Is the cost of making the merino products included in the MyKiwiSheep annual fee?

Anything you want to do with the wool from you sheep is up to you – and at your cost.

We have lots of options and prices available, and do all the leg work to get your products made and sent to you.

Because shipping costs vary depending on where you are in the world, all shipping costs are the customer’s responsibility. We will send you shipping quotes.

Can I send wool (or items) as a gift?

We’ll send your  any item you choose to create, anywhere in the world! 

Merino products are prized around the globe and make for treasured gifts.

What if I don’t want to be an adoptive sheep parent anymore?

If your situation changes, you can pull out of your monthly MyKiwiSheep subscription at any time – subject to our terms & conditions.

Please note: there is no refund for our annual fee.

How can I give my sheep a treat?!

Your sheep would love to receive a treat! 

Buy one from our shop and your shepherd will make sure your sheep gets it! You can also request a photo or video of the sheep enjoying your treat.

Can I get personalised experiences or products?

We can organise personal live streams, Q+As, and other options – subject to availability of our shepherd. We do our very best to make this happen for you.

We can also produce personalised products (with your sheep’s picture for example) if you’d like a specific item. Start by browsing our shop.

If you’d like enquire about a personal experience or product, contact us any time. Try to give us some lead in time to avoid disappointment.

Can I visit my sheep?

We love to see our MyKiwSheep family on the farm! If you’re ever in New Zealand you can book a free farm tour with your host/shepherd Scotty Bamford.

Please note: as Hurunui Hills is a working farm, you can’t just turn up at the front gate! You will need to formally book by contacting us.

We hope to see you one day!

If you have any other questions, don’t hesitate to get in touch!